Terms & Conditions

These Terms & Conditions govern your access to and use of the Finsoul Network Malaysia website and any services made available through the website. They apply to website visitors, users, prospective clients, and clients, subject to any separate engagement letter, service agreement, or other written agreement that may apply to specific services.

Please read these Terms carefully before using our website or engaging our services. By accessing or using this website, you agree to comply with these Terms. If you do not agree with these Terms, you should not use the website.

1. About Finsoul Network Malaysia

Finsoul Network Malaysia is a professional business consulting firm providing business management consulting and related advisory services to businesses and organisations in Malaysia.

Our services are intended to support businesses with their management, operational, financial, accounting, tax, technology, human resources, marketing, compliance, and other business requirements.

The specific services available to you, together with their scope, fees, deliverables, timelines, and applicable conditions, will depend on the service requested and any separate agreement entered into with Finsoul Network Malaysia.

Nothing on this website should be interpreted as an offer to provide a regulated financial, legal, accounting, tax, or other professional service where Finsoul Network Malaysia is not authorised or otherwise permitted by law to provide that service.

2. Acceptance of These Terms

By accessing, browsing, or using this website, you acknowledge that you have read and understood these Terms and agree to comply with them.

If you use this website or request services on behalf of a company, organisation, or other legal entity, you confirm that you have authority to act on behalf of that entity.

These Terms apply alongside any separate engagement letter, service agreement, proposal, statement of work, or other written agreement entered into between you and Finsoul Network Malaysia.

Where there is a conflict between these Terms and a signed engagement letter or service agreement, the terms of that specific agreement will prevail in relation to the services covered by that agreement.

These Terms do not, by themselves, create a professional client relationship between you and Finsoul Network Malaysia or require Finsoul Network Malaysia to accept any engagement.

3. Our Services

Finsoul Network Malaysia may provide professional business services including:

  • Business Strategy Consulting

  • Operations Consulting

  • Financial Management Consulting

  • Organisational & HR Consulting

  • Business Transformation Consulting

  • Digital & Technology Consulting

Other business and management advisory services

The availability and scope of services may vary depending on your circumstances, requirements, business activities, and the nature of the engagement.

Specific services will be provided only where agreed with Finsoul Network Malaysia and may be subject to a separate engagement letter, proposal, or service agreement.

Where a service is subject to specific legal, regulatory, professional, or licensing requirements, the applicable requirements will apply in addition to these Terms.

4. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of Finsoul Network Malaysia or any third party.

You must not:

  • Use the website for unlawful, fraudulent, or harmful purposes;
  • Attempt to gain unauthorised access to the website, servers, systems, or data;
  • Introduce malicious code, viruses, or other harmful material;
  • Interfere with the operation, security, or availability of the website;
  • Use the website to transmit unsolicited or unlawful communications; or
  • Reproduce, distribute, modify, or misuse website content except as permitted by these Terms or applicable law.

You are responsible for ensuring that any information you submit to Finsoul Network Malaysia is accurate, complete, and reasonably up to date.

5. Intellectual Property Rights

Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements, page layouts, documents, and other materials, is owned by or licensed to Finsoul Network Malaysia and is protected by applicable Malaysian and international intellectual property laws.

You may access and view website content for your personal or legitimate business purposes.

You must not reproduce, modify, distribute, republish, commercially exploit, or create derivative works from website content without prior written permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of Finsoul Network Malaysia’s intellectual property to you.

6. Website Information and Professional Advice

The information published on this website is provided for general informational purposes only.

It is not intended to constitute personalised professional, accounting, tax, financial, investment, legal, employment, technology, or other professional advice and should not be relied upon as a substitute for advice appropriate to your specific circumstances.

While Finsoul Network Malaysia takes reasonable care in preparing website content, we do not guarantee that all information is complete, current, or suitable for every particular situation.

Information on this website may change without notice and should not be treated as a definitive statement of applicable law, regulations, accounting requirements, tax requirements, or other professional standards.

Professional advice provided as part of a specific engagement will be subject to the terms, scope, assumptions, and limitations of the relevant engagement letter or service agreement.

7. Client Engagement

A professional client relationship will arise only where Finsoul Network Malaysia has agreed to provide services to you under an applicable engagement letter, service agreement, proposal, statement of work, or other written agreement.

The applicable engagement documentation will normally set out matters such as:

  • The scope of services;
  • Responsibilities of Finsoul Network Malaysia and the client;
  • Applicable fees;
  • Payment terms;
  • Deliverables;
  • Relevant deadlines;
  • Limitations and assumptions; and
  • Other terms applicable to the engagement.

You should review any engagement letter or service agreement carefully before accepting an engagement.

Nothing contained on this website obligates Finsoul Network Malaysia to accept a particular client, service request, or engagement.

8. Fees and Payment

Where you engage Finsoul Network Malaysia for professional services, applicable fees and payment arrangements will be communicated to you before or as part of the engagement, as appropriate.

Any fees, payment terms, cancellation arrangements, expenses, or additional charges applicable to a specific service will be governed by the relevant engagement letter, service agreement, proposal, or other applicable contractual terms.

Nothing in these website Terms creates an obligation for you to pay for services that you have not agreed to purchase.

9. Information and Client Responsibilities

You are responsible for providing information and documentation reasonably required for the provision of agreed services.

You should ensure that information supplied to Finsoul Network Malaysia is accurate, complete, and provided within any agreed timeframe.

Finsoul Network Malaysia may rely on information supplied by you unless otherwise agreed or where there is a legal, regulatory, or professional obligation to verify that information.

Delays, errors, omissions, or incomplete information provided by a client may affect the timing, scope, quality, or outcome of services.

Any specific responsibilities applicable to an engagement will be set out in the relevant engagement documentation.

10. Confidentiality

Finsoul Network Malaysia treats confidential business and client information with appropriate care and confidentiality.

Information received from a client may be disclosed where:

  • Disclosure is required by law;
  • Disclosure is required by a competent court, regulator, government authority, or other authorised body;
  • Disclosure is necessary to comply with professional or legal obligations;
  • Disclosure is authorised by the client; or
  • Disclosure is otherwise permitted by applicable law.

Information may also be shared with authorised professional advisers, service providers, or personnel where reasonably necessary to provide agreed services, subject to applicable confidentiality and data protection requirements.

Any additional confidentiality obligations relating to a particular engagement will be governed by the applicable engagement letter, service agreement, or confidentiality agreement.

11. Privacy and Data Protection

Your use of this website and any personal data provided to Finsoul Network Malaysia is also subject to our Privacy Policy.

Finsoul Network Malaysia aims to process personal data in accordance with applicable Malaysian data protection requirements, including the Personal Data Protection Act 2010 (Act 709), as applicable. The Act regulates the processing of personal data in connection with commercial transactions in Malaysia.

Please refer to our Privacy Policy for information about how personal data is collected, used, disclosed, stored, and protected.

12. Website Availability

We aim to keep the website available and operational, but we do not guarantee that it will always be available, uninterrupted, secure, or free from errors.

Finsoul Network Malaysia may temporarily suspend, withdraw, or restrict access to the website where reasonably necessary for maintenance, security, technical, operational, or business reasons.

We may also make changes to the website, including its content, structure, functionality, or availability, without prior notice.

We will take reasonable steps to restore availability where appropriate.

13. Third-Party Websites

This website may contain links to websites or services operated by third parties.

These links are provided for convenience and informational purposes only. Finsoul Network Malaysia does not control third-party websites and is not responsible for their content, availability, accuracy, security, or privacy practices.

The inclusion of a third-party link does not necessarily constitute an endorsement or recommendation by Finsoul Network Malaysia.

You access third-party websites at your own discretion and should review the relevant terms and privacy policies before using those websites or providing personal information.

14. Complaints

If you are dissatisfied with our website, communications, or services, you are encouraged to contact Finsoul Network Malaysia so that we can understand and address your concerns.

Complaints relating to a specific professional engagement should be submitted using the contact details or complaints procedure provided in the relevant engagement documentation, where applicable.

We will consider complaints fairly and respond within a reasonable timeframe, taking into account the nature and circumstances of the complaint.

Where a particular service is subject to specific statutory, regulatory, or professional complaints-handling requirements, those requirements will apply in addition to these Terms.

Nothing in this section limits any statutory rights or remedies available to you under applicable Malaysian law.

15. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable Malaysian law.

Subject to the foregoing, Finsoul Network Malaysia will not be responsible for indirect or consequential loss arising from your use of this website or reliance on general information published on it, including loss of profits, revenue, business opportunity, or data, except where such liability arises from a matter for which Finsoul Network Malaysia cannot lawfully exclude or limit liability.

Any liability arising from professional services provided under a specific engagement will be governed by the terms of the applicable engagement letter or service agreement, subject always to any liability that cannot lawfully be excluded or limited under applicable law.

Nothing in these Terms is intended to exclude or restrict any statutory rights or protections that cannot lawfully be excluded or restricted.

16. Indemnity

You are responsible for losses, claims, liabilities, or reasonable costs incurred by Finsoul Network Malaysia to the extent they arise directly from your unlawful use of the website, fraud, wilful misconduct, infringement of third-party rights, or material breach of these Terms.

This clause does not require you to indemnify Finsoul Network Malaysia for losses caused by Finsoul Network Malaysia’s own unlawful conduct, negligence, or breach of applicable law, and does not affect any rights or protections that cannot lawfully be excluded.

17. Changes to These Terms

Finsoul Network Malaysia may update these Terms from time to time to reflect changes to our website, services, legal requirements, or business practices.

When material changes are made, the updated version will be published on this page with an updated effective date where appropriate.

Changes to these website Terms will not automatically amend the terms of an existing signed engagement or service agreement unless that agreement expressly permits such changes or the parties otherwise agree.

You should review these Terms periodically to remain informed about the conditions governing your use of the website.

18. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia.

Subject to any mandatory rights or jurisdictional protections available under applicable law, the Malaysian courts will have jurisdiction in relation to disputes arising from or connected with these Terms.

Nothing in these Terms is intended to exclude or restrict any mandatory rights or protections available under Malaysian law.

Where a separate written agreement governs a professional engagement, the governing law and dispute resolution provisions contained in that agreement will apply to the relevant engagement.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited, modified, or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

The invalidity or unenforceability of one provision will not affect the validity or enforceability of the remaining provisions.

20. No Waiver

If Finsoul Network Malaysia does not immediately enforce a provision of these Terms, this does not mean that Finsoul Network Malaysia has waived its right to enforce that provision later.

Any waiver must be made expressly and will apply only to the specific circumstances for which it is given, unless otherwise stated.

21. Contact Information

If you have any questions about these Terms & Conditions, our website, or our services, please contact:

Finsoul Network Malaysia
Registered Office: 115 London Rd, Morden SM4 5HP, United Kingdom
Email: info@finsoulnetwork.com
Contact: +44 7494 154004
Website: www.finsoulnetwork.my

We will review website-related enquiries and respond where appropriate.



Scroll to Top